Field services optimization

Fleet and mobile workforce management

AIDOO MOBILE. The solution for reporting and monitoring your on-the-ground activity…linked to web-based scheduling…

What is aidoo mobile?

Job Planning

Plan a service for a client or building site, dispatch it automatically to one of your collaborators in the field, directly on its mobile terminal and be notified in real time of its state of progress.

Time Tracking

With a simple click, you indicate when you start or stop your work day, and when you begin or end a service. You encode the kilometers traveled. You create your roadmap, which is indispensable for entering a fee note, invoicing your clients and simply keeping track of your work day.

Job Reporting

Service times are automatically captured. Afterwards, you can add comments on the service, a status from a list that you manage yourself (completed, canceled, interrupted, parts ordered, etc.), one or more photos (automatically attached to the service), etc. In other words, you keep perfectly organized proofs and tracking of your services.

GPS Tracking

Locate your entire personnel without needing to install GPS tags (black box) in the vehicles in order to geolocate, not only the personnel, but the vehicle itself in said position. All of this takes place in perfect symbiosis with the planning and reporting functionality on a mobile terminal.

What’s possible with aidoo mobile application?

Encode parts and activities

Report materials used, returned, or to be ordered, work completed and work to be completed, using simple configurable checklists.

Taking Photos

Take one or several photos from a smartphone and attach them to the report for the service in progress. Available in real-time in your reports. Much simpler than long, textual reports.

Order forms

Encode an order form, date and method of delivery and quantities ordered by product, based on the selection of available products.

Other digital forms

Digitize your current paper data entry forms using a CAPI editor that lets you enter data in various types of fields: date, price, text, multiple choice…

Storecheck, audit

Carry out a store check in a point of sale. Collect information such as prices, out-of-stock items, number of facings. All taking into account the stock available and the type of list to be made (promotions, competition, etc.).

Client’s signature for approval

Digitize client’s signature after validating the service report. Then transfer the signed service report by e-mail to the client or your administrative staff.

Automation of Field Interventions

Real-time communication of job orders and last minute changes, registration of actual work-time, encoding of services rendered and spare parts used, photos taken and customer signature collected to provide proof of service delivered.

Planning & Dispatching

Planning of field resources allocation (vehicles and personnel) and efficient dispatching based on up-to-the-minute criteria: urgency, worker skills, location, availability, holidays, illness, etc. Monitoring the status of staff arrivals/delays and service completion in real time.

Reporting & Analysis

Multidimensional reporting (staff, clients, types of resources, vehicles) to help analyse filed force efficiency and determine how to cut costs or streamline operations and improve customer satisfaction. Reports available in web form, Excel or PDF.

Geolocation

Optional possibility of Geotaging (GPS Tracking) staff based on their smartphone or vehicle location with management of requirements of for personal privacy and privacy of location of service delivery points.