Industries we provide a solution to

Download our brochure

Benefits for technical services

Electricity, heating, air conditioning, elevators, alarm systems, monitoring and inspection, ICT, utilities, industry, distribution, public sector.

Technicians do setup, maintenance, monitoring, or repairs at client sites. They use vehicles supplied with equipment, stock and spare parts. Travel, services, and the organization of responses constitute a major cost center: payroll, fuel, maintenance costs, vehicles, travel costs, administration… When on-site team operations are not optimally managed, profitability is compromised.

How can you ensure quick, transparent, accurate billing for service calls accounting for time worked, parts used, and the service contracts? How can you best plan responses and team routes to optimize trips in terms of availability, clients’ service contracts, and urgent repairs? How can you maximally automate administrative tasks: wage and overtime calculation, travel expenses, expense report?

Aidoo mobile – how does it work ?

They trust us

Thanks to Mobile Token, the billing cycle went from 6 months to 1 week. The service report is sent directly to the client. There are fewer complaints because everything is still fresh in the client’s memory.
Joel Vercammen , IT Manager Krones Belgium

TECHNOLOGY USED IN THE FIELD?

Android tablet or smartphone
Compatible with NFC or barcode scanners to identify materials and manage stock of parts/consumables

SOLUTION BENEFITS?

  • Efficiency and resource productivity optimization
  • Fewer trips, emissions and operational costs
  • More flexibility
  • Response time and service level improvement
  • Increased client satisfaction
  • Improved compliance with applicable laws